Getting Started · Subscriptions & Clients

VPNRQ Subscription Setup Guide

Set up your account and subscription in the dashboard, then import the configuration on your device. This guide covers only the essentials for your first connection; see the troubleshooting guide for how routes work and for more complex issues.

Interfaces vary by platform, client, and version. Options such as “subscription,” “configuration,” and “import from link” may have different names. The steps below describe what to look for; use the labels shown in your client. Before approving a system permission prompt, check the app name.

Make sure you have an internet connection that can load websites, and keep the dashboard open so you can return to get your subscription after installing the client.

Create an account and open the dashboard

Use the link below to open the account creation page in the VPNRQ dashboard. No email address is required; enter a username and password to create your account. You’ll use the username to sign in, so choose one that’s easy to recognize but doesn’t include personal details. Use a password that’s unique to this account and save it in a trusted password manager. Before submitting, check your keyboard layout and capitalization to avoid login problems later.

After creating your account, follow the on-screen instructions to open the account overview. If you land on the login page, sign in with the username and password you just saved. If you already have an account, go straight to the dashboard sign-in page; there’s no need to create another account for a new device. VPNRQ supports unlimited devices online at the same time, and each can use the subscription configuration on your account.

In the overview, locate the sections for your plan, data, and subscription. Creating an account doesn’t activate a plan, so if there’s nothing to import yet, continue to the next step. If you can’t sign in, first check that your username and password are correct. Avoid creating accounts with similar usernames, which can make it harder to find the right account after payment.

First Month Free

Choose a plan and check your order status

Open the plans section in the dashboard and choose between a monthly plan and a data package based on how often you use the service. Monthly plans are suited to regular use: ¥9.9/month for 60GB, ¥18/month for 250GB, or ¥28/month for 500GB. Monthly data resets each month on the date your plan starts, not at the beginning of the calendar month. Compare both price and data allowance when choosing; unlimited devices doesn’t mean unlimited data.

If your usage is occasional, compare the data packages, which don’t expire: ¥158/300GB, ¥358/1000GB, or ¥658/3000GB. Data packages work differently from monthly plans, so don’t treat their prices as monthly fees. If you’re unsure how much data you need, read the full plan pricing and billing details before choosing a plan in the dashboard.

After choosing a plan, open the order confirmation page and check the plan name, data allowance, and amount due. Then use the Alipay, WeChat Pay, or USDT payment option shown on the page. Always follow the payment details for your current order; don’t reuse details from another order. After paying, return to the dashboard and check that the order status and plan have updated. Don’t assume your plan is active just because the payment page has closed.

VPNRQ offers a 14-day no-questions-asked refund. If you upgrade a monthly plan partway through, the price difference is converted into remaining days; check the confirmation details in the dashboard before proceeding. If you’ve paid but the plan still isn’t showing, check the order details first, then contact support through a ticket. Don’t pay again for the same order. Once your plan is active, get your subscription configuration.

Choose this plan

Get your subscription from the account overview

Open the account overview and find the option to import a subscription or copy its link. This is a configuration source for your client, not a regular website address or an installer. The client uses the subscription to load routes and regions, so get the link from your own account rather than copying one from a guide, chat, or someone else’s account.

If the dashboard offers a quick import option for your installed client, try opening the client directly from there. When your browser asks whether to open the app, check its name before proceeding. If the app isn’t installed, the browser doesn’t open it, or your client isn’t listed, copy the subscription link and choose the import-from-link option in the client instead. Both methods provide the same result: your client loads the configuration from your account.

After copying the link, don’t add spaces, line breaks, or extra text. Check that you copied the entire link before pasting it into your client, but don’t post it in a public forum or include it in a screenshot. Your subscription link may contain account-specific access credentials, so keep it secure. When reporting an issue to support, describe the error and the steps you took instead of sharing the full link publicly.

Don’t have a client yet? Keep the dashboard open while you install the right app for your platform in the next section, then return to import your subscription. When route settings change, you can usually use the client’s subscription update feature instead of deleting and rebuilding the configuration. If updating doesn’t work, check the Help Center for troubleshooting steps.

Open the account overview

Import the client for your platform

Get the VPNRQ client for your system from the client section of the dashboard. You can access the Android, Windows, macOS, and Linux clients after signing in, without having purchased a plan. However, using a subscription still requires an active plan on your account. The iOS download entry requires a purchased, unexpired plan. This guide doesn’t provide direct installer links, so you can avoid downloading files from outdated sources.

Windows: Add the subscription in settings

Choose the Windows client in the dashboard, install it, and open the app. If a system permission prompt appears on first launch, make sure you opened the app from the dashboard link. Go to subscription or configuration settings and look for an option such as “Add configuration” or “Import from link.” Paste the link you copied in the previous section, give the configuration a recognizable name, then save and update it.

After updating, check that a list of regions and routes is available, then select the configuration you want to use. Desktop clients usually also require the system proxy to be enabled for browser traffic to follow the selected rules. For your first setup, keep the client’s default rule mode and avoid changing multiple proxy options at once. If another proxy app is already running on your computer, quit it before connecting to prevent conflicting system proxy settings.

macOS: Import the subscription and check network permissions

Get the client for your Mac from the dashboard, then install and open it. Go to configuration or subscription settings, choose the option to add a link, paste your account subscription, and save it. Then update the configuration. You can also return to the dashboard and use the matching quick import option. If your browser asks whether to open an app, confirm that it’s the client you just installed.

macOS may ask you to allow a network configuration or related extension the first time you connect. Read the prompt and follow the system instructions, then return to the client and check that the configuration is enabled. If macOS asks you to change a setting, complete that step before trying again; don’t import the same subscription repeatedly. For detailed installation and permission instructions, see Mac VPN Setup from Scratch. For now, just check that the app opens, the routes have loaded, and the required permissions are in place.

Android: Allow the VPN connection after importing

In the dashboard’s client section, choose Android and follow your device’s instructions to install the app. Open it and go to subscriptions, configurations, or configuration management. Add a remote configuration and paste in your subscription link. Save it and update the configuration; when the list of regions appears, select the configuration and route you want to use. If you used the dashboard’s quick import option, return to the app to make sure the configuration was saved.

The first time you connect, Android will ask whether to allow the app to set up a VPN connection. Check the app name and allow it, then confirm that the client shows a connection status. If another app on your device is using the VPN connection, stop it before testing this client. Keep the app in the foreground while you verify the connection. If it disconnects only after you lock the screen or switch apps, check the Help Center for guidance on background activity and battery management.

iOS: Use the client entry for an active plan

Open the iOS entry in the dashboard’s client section and use the App Store link provided to get the client. This entry is available only to accounts with a purchased, unexpired plan. If you see a plan notice, return to the overview and check your plan status; don’t look for an alternative installation link outside this guide. Once the app is installed, return to the dashboard and choose the matching import option, or copy your subscription to add it manually.

Open the subscription or configuration section in the client. Choose an option such as “Import from URL” or “Add from link,” then paste, save, and update the configuration. The first time you connect, the system may ask to add a VPN configuration. Follow the prompt to grant permission, then return to the app and connect. Importing and connecting are separate steps: seeing region names in the list means the configuration loaded, but you still need to select a route and connect before verifying it.

Linux users can also get the client from the dashboard and add a subscription using the import option in the app. When using the service across devices, don’t assume the system proxy settings from one device will work on another. Permissions and connection methods vary by system, so follow the instructions shown in your current client.

Get the client

Connect to a route and verify your traffic

Once the subscription is updated, select the current configuration and choose a route in a region suited to what you want to access. For your first test, stick with one region and verify the connection before switching routes. Distance alone doesn’t determine the best route; the target service’s regional policies and your current network also matter. To compare routes, see the route list and selection guide.

After connecting, check whether the app shows that it’s connected or running, and look for permission or configuration errors. On desktop, also check that the system proxy is enabled; on mobile, confirm that the system VPN connection is active. Next, open a website that normally works for you to check that basic internet access is still available, then try the international website or app you actually want to use.

To verify your target app, try a real task, such as refreshing a work page, opening a document, or loading a video. A connected status doesn’t mean every app uses the same routing rules. Likewise, browser access doesn’t mean other apps running in the background have updated their connections. If one app still doesn’t work, close and reopen it, then check the client’s rules for that use case instead of switching plans right away.

AI tools and streaming services may also have their own account and regional requirements. A network connection handles the route to the service; it doesn’t replace the service’s account permissions. If one service has a problem while other international sites work, note the service name, selected region, and error message. Then check the streaming guide or relevant help article rather than assuming all routes are down.

After verifying the connection, note the configuration and route names that work. For regular use, update your subscription and check your plan and data status before connecting as needed. If you can’t connect, websites won’t load, or the connection drops in the background, follow the relevant steps in the troubleshooting guide. To contact support, open a ticket in the account dashboard and include your system and client names, what you were doing when the issue occurred, and the steps you’ve already tried. Hide your subscription link and sensitive account details in screenshots.

You’re done when the target app can perform the task you need—not merely when the client’s connection switch is on. Keep the settings you’ve verified, and change one option at a time so you can tell what made a difference.